O’nature Australia ("we", "our", "us") is committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, store, and disclose your information when you visit www.onature.com.au.

1. What Information We Collect 

We may collect the following types of personal information: 

  • Your name, email address, phone number, and shipping/billing address 
  • Payment information (processed securely via Shopify or third-party payment providers) 
  • Purchase history and order details 
  • IP address, browser type, and device information 
  • Information collected through cookies and other tracking technologies 

 

 2. How We Use Your Information 

We use your personal information to: 

  • Fulfill and manage orders, payments, and deliveries 
  • Provide customer support 
  • Send you promotional emails or newsletters (only if you opt in, and you may opt out any time) 
  • Improve our website, services, and customer experience 
  • Comply with legal obligations 

 3. Cookies and Tracking Technologies 

We use cookies and similar technologies to: 

  • Improve website performance and functionality 
  • Analyze browsing behavior to better serve you 
  • Remember your preferences and shopping cart 

You can adjust your cookie settings in your browser at any time. 

 

4. Sharing Your Information 

We do not sell your personal information. 

We may share your data with trusted third-party service providers, only when necessary for: 

  • Processing payments (e.g., Shopify Payments, PayPal) 
  • Fulfilling and shipping your order 
  • Sending marketing communications (if consented) 
  • Website analytics and security 

All third parties are required to handle your data in compliance with privacy laws. 

O'nature Pty Ltd

97 Derby Street
Silverwater, NSW 2128
Australia

Email: sales@onature.com.au